Terms and Conditions
Last Updated: 28 September 2026
Welcome to The Call Within (the "Website"). These Terms and Conditions ("Terms") govern your use of our website located at www.thecallwithin.co.uk operated by Lauren Heath-Matossian.
By accessing or using this Website, you agree to be bound by these Terms. If you disagree with any part of these terms, please do not use our Website.
1. Intellectual Property Rights
Unless otherwise stated, Lauren Heath-Matossian owns the intellectual property rights for all material, content, and design on The Call Within. All intellectual property rights are reserved. You may view and print pages from the Website for your own personal, non-commercial use, subject to the restrictions set out in these Terms.
You must not:
Reproduce, duplicate, or copy material from this Website for commercial purposes.
Sell, rent, or sub-license material from the Website.
Redistribute content from The Call Within unless content is specifically made for redistribution.
2. Website Enquiries & Communication
When you contact us using the form on this Website, you agree to provide accurate, current, and complete information (including your name, email, and phone number). We reserve the right to decline to respond to any enquiry that we deem inappropriate, offensive, or unrelated to our professional services.
Please note that submitting an enquiry form does not create a formal contract or client relationship. A formal agreement for services is only established once explicitly agreed upon in writing outside of this Website.
3. Acceptable Use
You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. Prohibited behaviour includes harassing or causing distress to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Website.
4. Limitation of Liability
The information provided on this Website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the Website or the information contained within it.
To the maximum extent permitted by law, Lauren Heath-Matossian and The Call Within will not be liable for any indirect, incidental, or consequential loss or damage arising out of, or in connection with, the use of this Website.
5. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of such sites.
6. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
7. Changes to These Terms
We reserve the right to revise and amend these Terms at any time. Any changes will be posted directly to this page with an updated "Last Updated" date. Your continued use of the Website after changes are published signifies your agreement to the updated Terms.
8. Contact Information
If you have any questions about these Terms, please contact us:
Name: Lauren Heath-Matossian
Business Name: The Call Within
Address: Room 1, 1st Floor, Eastbrook House, Millstream Close, off East Street, Wimborne, Dorset BH21 1DW
Email: lauren@thecallwithin.co.uk